General Manager – SMASH Raleigh

Be the Energy. Lead the Fun. Create the Vibe.

SMASH is Raleigh’s newest and most electric eatertainment destination, where high-octane table tennis meets craft cocktails, bold flavors, and unbeatable hospitality. We are not just serving food and drinks; we are serving unforgettable moments.

If you are a driven, upbeat, and experienced leader ready to bring something truly unique to life, this is your moment.

Position Overview

Salary: $80,000–$100,000 per year (commensurate with experience)
Schedule: Full-time, approximately 55 hours per week (additional hours during launch phases or special events)

Benefits

• Career advancement opportunities within LM Restaurants
• Comprehensive health, dental, and vision insurance
• Company-paid short-term disability and life insurance
• 401(k) with up to 4% company match
• Paid time off and flexible scheduling
• Generous employee dining discounts
• Tuition reimbursement program
• Lucrative referral bonus program

Your Mission: Bring the SMASH Experience to Life

We are looking for a hands-on leader who thrives in high-energy environments, builds dynamic teams, and delivers exceptional hospitality. You will be the driving force behind every aspect of the business, from daily operations and financial performance to guest experience and community engagement.

Responsibilities

• Lead with presence, setting the tone for excellence and high energy
• Cultivate a fast-paced, positive culture where team members thrive and guests feel the difference
• Ensure a consistently clean, guest-ready space with exceptional service at all times
• Oversee daily operations with an emphasis on event execution, upselling, and maximizing revenue
• Represent the SMASH brand while aligning with LM Restaurants’ core values and service standards
• Monitor and manage labor, food, and operational costs with data-driven decision-making
• Build strong local partnerships and drive community engagement to grow brand awareness
• Coach, develop, and inspire your team with regular feedback and support
• Confidently handle challenging situations and ensure guest satisfaction with thoughtful resolution

Qualifications

• 3–5 years of experience as a General Manager in a high-volume ($8MM+) restaurant or entertainment venue
• Proven track record of effective leadership and team development
• Strong communication, organizational, and interpersonal skills
• Skilled in using F&B tech platforms, POS systems, and operational software
• Solid financial acumen, with experience managing budgets and interpreting P&Ls
• Passion for delivering great guest experiences and building long-term brand loyalty

Ready to Lead the Fun?

If you are a hospitality professional who can build a winning team, drive performance, and create a place people cannot wait to come back to, SMASH is your next big move. Come help shape Raleigh’s most exciting new guest experience.